{"id":10006,"date":"2025-06-27T05:34:34","date_gmt":"2025-06-26T19:34:34","guid":{"rendered":"https:\/\/www.qrstuff.com\/blog\/?p=10006"},"modified":"2025-07-30T18:38:35","modified_gmt":"2025-07-30T08:38:35","slug":"efficiency-of-qr-codes-for-providing-customer-service","status":"publish","type":"post","link":"https:\/\/www.qrstuff.com\/en-gb\/blog\/retail\/efficiency-of-qr-codes-for-providing-customer-service\/","title":{"rendered":"Efficiency of QR Codes for Providing Customer Service"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">Many companies use QR codes as one of their strategies to engage with customers.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">QR codes can be an efficient tool to reduce time dealing with customers. Customers just need to scan the QR code to send support an email with their requests, feedback or questions.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Let&#8217;s look how big companies use QR codes in serving customers in new and exciting ways.<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-left\" id=\"h-how-companies-use-qr-codes-for-customer-service\" style=\"font-size:28px\"><b><span style=\"color: #8562ac;\">How Companies Use QR Codes for Customer Service<\/span><\/b><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-qr-codes-for-drive-thru-transactions\"><span class=\"ez-toc-section\" id=\"QR_Codes_for_drive-thru_transactions\"><\/span><span style=\"color: #8562ac;\"><b>QR Codes for drive-thru transactions<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">One example is McDonald&#8217;s approach for customers at their drive-thru windows.&nbsp;<\/span><span style=\"font-weight: 400;\">Instead of a worker taking orders from cars, customers just need to scan the QR code on the menu board. The order is then sent <\/span><span style=\"font-weight: 400;\">directly<\/span><span style=\"font-weight: 400;\"> to the kitchen and is ready when they get to the window.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-qr-codes-in-storefronts\"><span class=\"ez-toc-section\" id=\"QR_codes_in_storefronts\"><\/span><span style=\"color: #8562ac;\"><b>QR codes in storefronts<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Dunkin Donuts&#8217;s QR code posted outside their store is also a good example. The QR code provides an easy way for customers to learn all about their offers.&nbsp;<\/span><span style=\"font-weight: 400;\">They just need to scan the QR code to see all ongoing deals, and specials like buy-1-coffee-get-1-free.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-qr-codes-in-hotel-check-ins-and-rooms\"><span class=\"ez-toc-section\" id=\"QR_codes_in_hotel_check-ins_and_rooms\"><\/span><span style=\"color: #8562ac;\"><b>QR codes in hotel check-ins and rooms<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">A large hotel company uses QR codes as a way to communicate with their guests. They have QR codes at each check-in desk, as well as on the room doors.&nbsp;<\/span><span style=\"font-weight: 400;\">Through the QR code, customers can <\/span><span style=\"font-weight: 400;\">easily<\/span><span style=\"font-weight: 400;\"> find out about places around the city. It also provides information on how to contact different departments within the building.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-qr-codes-on-packing-slips\"><span class=\"ez-toc-section\" id=\"QR_codes_on_packing_slips\"><\/span><span style=\"color: #8562ac;\"><b>QR codes on packing slips<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">An eCommerce company also upped their service with QR codes on packing slips.&nbsp;<\/span><span style=\"font-weight: 400;\">The QR code makes it easier for customers to reach out with questions or comments about their order.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-qr-codes-for-receiving-customer-concerns\"><span class=\"ez-toc-section\" id=\"QR_Codes_for_receiving_customer_concerns\"><\/span><span style=\"color: #8562ac;\"><b>QR Codes for receiving customer concerns<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Another example is using QR codes to reduce time spent in customer service calls. Customers can just scan a QR code that links them to an email where they can request what they need.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This approach makes it easier for both the companies and customers. No more need for customers to set appointments which can be inconvenient for them.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-qr-codes-in-various-marketing-materials\"><span class=\"ez-toc-section\" id=\"QR_Codes_in_various_marketing_materials\"><\/span><b><span style=\"color: #8562ac;\">QR Codes in various marketing materials<\/span><\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">QR codes for customer service are appealing since they can provide more information. Companies can use QR codes to link it to a website with more information about them and what they offer. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It&#8217;s even easy to place on billboards or print onto brochures. People who sees the QR codes can <\/span><span style=\"font-weight: 400;\">easily<\/span><span style=\"font-weight: 400;\"> scan it to learn more about how the company is unique.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-efficiency-of-qr-codes-for-customer-service\"><span class=\"ez-toc-section\" id=\"Efficiency_of_QR_codes_for_Customer_Service\"><\/span><b><span style=\"color: #8562ac;\">Efficiency of QR codes for Customer Service<\/span><\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Using QR codes for customer service provides a more efficient way for companies to help customers<\/span><span style=\"font-weight: 400;\">. It helps companies to address every complaint, question and feedback from customers. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It&#8217;s a private way for customers to voice their concerns without interfering with the company&#8217;s management<\/span><span style=\"font-weight: 400;\">. It also helps put customers at ease for having an outlet to communicate their concerns.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-qr-codes-for-customer-service\"><span class=\"ez-toc-section\" id=\"Creating_QR_Codes_for_Customer_Service\"><\/span><strong><span style=\"color: #8562ac;\">Creating QR Codes for Customer Service<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re considering using QR codes as part of providing customer service, it&#8217;s easy to get started. You only need a QR code generator like ours that&#8217;s user-friendly and you&#8217;ll be able to create your QR codes in no time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-email-address-qr-codes\"><span class=\"ez-toc-section\" id=\"Creating_Email_Address_QR_Codes\"><\/span><span style=\"color: #8562ac;\"><strong>Creating Email Address QR Codes<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The steps to create your email QR code are as follows.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, go to <a href=\"https:\/\/www.qrstuff.com\/en-gb\/type\/email\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.qrstuff.com\/en-gb\/type\/email<\/a> and have the \u201cE-mail Address\u201d data type pre-selected from the Data Type section. <a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/email-address.png\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"296\" class=\"alignnone size-full wp-image-7648\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/email-address.png\" alt=\"qrstuff.com email address QR code\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/email-address.png 580w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/email-address-300x153.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/a><\/li>\n\n\n\n<li>Enter the complete email address where the email will be sent to. Do not forget to include the email service you are using, which usually follows the @ symbol.<a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/2E.png\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"306\" class=\"alignnone size-full wp-image-7649\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/2E.png\" alt=\"\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/2E.png 580w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/2E-300x158.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/a><\/li>\n\n\n\n<li>Click the \u201cDownload QR Code\u201d button and you can now start using your Email Address QR code.<a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/3E.png\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"270\" class=\"alignnone size-full wp-image-7650\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/3E.png\" alt=\"qrstuff.com download QR code\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/3E.png 350w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/3E-300x231.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-website-url-qr-codes\"><span class=\"ez-toc-section\" id=\"Creating_Website_URL_QR_Codes\"><\/span><span style=\"color: #8562ac;\"><strong>Creating Website URL QR Codes<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Website URL QR codes are the most common of all types of QR codes. It&#8217;s what you need to create if you need to link your website or any website URL. Creating a website URL QR code is easy as follows.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, go to <a href=\"https:\/\/www.qrstuff.com\/en-gb\/type\/url\">https:\/\/www.qrstuff.com\/en-gb\/type\/url<\/a>\u00a0and have the \u201cWebsite URL\u201d data type pre-selected from the Data Type section.<a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Website-E.png\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"305\" class=\"alignnone size-full wp-image-7515\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Website-E.png\" alt=\"qrstuff.com website data type\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Website-E.png 580w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Website-E-300x158.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/a><\/li>\n\n\n\n<li>In the content section, paste the website URL where you want to link your QR code.<a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-content-for-website-QR-code-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"383\" class=\"alignnone size-full wp-image-7633\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-content-for-website-QR-code-2.png\" alt=\"qrstuff.com content for website URL\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-content-for-website-QR-code-2.png 580w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-content-for-website-QR-code-2-300x198.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/a><\/li>\n\n\n\n<li>After that, you can then download the QR code.<a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-download-website-QR-code-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"265\" class=\"alignnone size-full wp-image-7634\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-download-website-QR-code-1.png\" alt=\"qrstuff.com download website URL\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-download-website-QR-code-1.png 350w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrstuff.com-download-website-QR-code-1-300x227.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/a><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-make-it-a-bit-fancy\"><span class=\"ez-toc-section\" id=\"Make_It_A_Bit_Fancy\"><\/span><span style=\"color: #8562ac;\"><b>Make It A Bit Fancy<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright\"><a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrcode.63368145-E.png\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrcode.63368145-E.png\" alt=\"\" class=\"wp-image-7653\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrcode.63368145-E.png 150w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/qrcode.63368145-E-144x144.png 144w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a><\/figure><\/div>\n\n\n<p>Paid QR Stuff subscribers have access to more features and options for their QR code, including the Style section. This function allows you to change the layout and color of the QR code\u2019s different corners. A logo can also be included as part of the QR code.<\/p>\n\n\n\n<p>The image on the right shows how your QR code may look after you\u2019ve styled it with various colors. Just make sure you test your QR code before using it.<\/p>\n\n\n\n<p>Paid customers can also choose the size, quality, file format, and amount of error correction of the QR code picture.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Style-E.png\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"429\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Style-E.png\" alt=\"\" class=\"wp-image-7654\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Style-E.png 580w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Style-E-300x222.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/a><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-subscribers-get-more-qr-stuff\"><span class=\"ez-toc-section\" id=\"Subscribers_Get_More_QR_Stuff\"><\/span><span style=\"color: #8562ac;\"><strong>Subscribers Get More QR Stuff<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Become a QR Stuff paid subscriber and get unlimited QR codes, unlimited scans, analytics reporting, editable\u00a0<a href=\"https:\/\/www.qrstuff.com\/en-gb\/blog\/qr-code-basics\/dynamic-qr-codes\/\">dynamic QR codes<\/a>, high resolution, and vector QR code images,\u00a0<a href=\"https:\/\/www.qrstuff.com\/en-gb\/blog\/qr-code-how-to\/how-to-create-qr-codes-in-bulk\/\">batch processing<\/a>,\u00a0<a href=\"https:\/\/www.qrstuff.com\/en-gb\/blog\/qr-code-how-to\/password-protected-qr-codes\/\">password-protected QR codes<\/a>,\u00a0<a href=\"https:\/\/www.qrstuff.com\/en-gb\/blog\/qr-code-how-to\/styling-your-qr-code\/\">QR code styling<\/a> and more, for one low subscription fee.<\/p>\n\n\n\n<p>Full subscriptions start from just $11.95 for a 1-month subscription (lower monthly rates for longer periods).&nbsp;<a href=\"https:\/\/www.qrstuff.com\/sign-up\">Subscribe now<\/a>.<a href=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Subscription.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7474\" src=\"https:\/\/qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Subscription.png\" alt=\"qrstuff.com subscribe\" width=\"580\" height=\"265\" srcset=\"https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Subscription.png 580w, https:\/\/www.qrstuff.com\/blog\/wp-content\/uploads\/2021\/11\/Subscription-300x137.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many companies use QR codes as one of their strategies to engage with customers.&nbsp; QR codes can be an efficient tool to reduce time dealing with customers. Customers just need to scan the QR code to send support an email with their requests, feedback or questions.&nbsp; Let&#8217;s look how big companies use QR codes in [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":9706,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[775,762],"tags":[],"class_list":["post-10006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","category-retail"],"lang":"en-gb","translations":{"en-gb":10006,"en-us":7600},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/posts\/10006"}],"collection":[{"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/comments?post=10006"}],"version-history":[{"count":6,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/posts\/10006\/revisions"}],"predecessor-version":[{"id":10769,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/posts\/10006\/revisions\/10769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/media\/9706"}],"wp:attachment":[{"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/media?parent=10006"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/categories?post=10006"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qrstuff.com\/blog\/wp-json\/wp\/v2\/tags?post=10006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}